Terms & Conditions

Please read these terms carefully before using our services.

Effective Date: 1 January 2026

Last Updated: 8 September 2025

These Terms & Conditions (the "Terms") govern your use of the websites, platforms, software, and services provided by WorkLytics ("WorkLytics", "we", "us", "our"). By accessing or using our website or Services, you agree to be bound by these Terms. If you do not agree, you must stop using our website and Services.

1. Definitions

1.1 "Client", "you", "your" refers to any individual or organisation accessing our website or using our Services.

1.2 "Services" refers to consulting, SaaS, digital transformation, advisory, migration, training, support, or any related professional services provided by WorkLytics.

1.3 "Deliverables" refers to any work product, documentation, software, reports, or materials provided as part of the Services.

2. Acceptance of Terms

2.1 By using our website or Services, you confirm that you have read, understood, and agree to these Terms.

2.2 We may update these Terms from time to time. Updated versions will be posted on our website and will apply from the date of publication. Continued use of our website or Services constitutes acceptance of the updated Terms.

3. Use of Website

3.1 You may use our website only for lawful purposes and in accordance with these Terms.

3.2 You must not use the website in any way that could damage, disable, or impair its operation or interfere with others' use of it.

4. Intellectual Property

4.1 All content, trademarks, software, and materials on our website or provided through our Services are owned by WorkLytics or licensed to us.

4.2 You may view, download, or print content for personal, non‑commercial use, provided all copyright notices remain intact.

4.3 You must not copy, reproduce, distribute, or modify any content without our prior written consent.

5. Services

5.1 WorkLytics provides consulting, SaaS, and related professional services. Specific terms for engagements may be set out in Contracts, Statements of Work ("SOWs"), or other agreements.

5.2 If there is any conflict between these Terms and a Contract or SOW, the Contract or SOW will take precedence.

6. Client Responsibilities

6.1 You agree to provide accurate information and reasonable cooperation to enable WorkLytics to deliver the Services.

6.2 You are responsible for ensuring that your use of the Services complies with applicable laws and internal policies.

6.3 You must provide access to systems, personnel, and data where required for the performance of the Services.

7. Fees and Payment

7.1 Fees will be set out in the applicable Contract or SOW. Unless stated otherwise, fees exclude VAT, taxes, travel, and expenses.

7.2 You agree to pay invoices in accordance with the payment terms specified in the Contract or SOW.

7.3 WorkLytics may suspend or terminate Services if payments are overdue.

8. Confidentiality

8.1 Both parties agree to keep confidential all non‑public information disclosed during the course of the engagement ("Confidential Information").

8.2 Confidential Information does not include information that is publicly available, independently developed, or lawfully obtained from a third party.

9. Data Protection

9.1 WorkLytics processes personal data in accordance with its Privacy Policy.

9.2 You agree to comply with applicable data protection laws when providing personal data to WorkLytics.

10. Limitation of Liability

10.1 To the fullest extent permitted by law, WorkLytics' total liability arising from or in connection with the Services or these Terms is limited to the total fees paid by you in the 12 months preceding the claim.

10.2 WorkLytics is not liable for indirect or consequential losses, including loss of profits, revenue, data, goodwill, or business interruption.

11. Intellectual Property in Deliverables

11.1 WorkLytics retains ownership of all intellectual property created prior to or outside the scope of the Services.

11.2 Upon full payment, you receive a non‑exclusive, non‑transferable licence to use the Deliverables for your internal business purposes.

12. Termination

12.1 Either party may terminate a Contract or SOW in accordance with its terms.

12.2 Termination of one Contract does not affect other Contracts or these Terms.

12.3 Upon termination, all outstanding fees and expenses become immediately payable.

13. Governing Law and Jurisdiction

13.1 These Terms are governed by the laws of England and Wales.

13.2 Any disputes will be resolved exclusively in the courts of England and Wales.

14. No Waiver

14.1 Failure to enforce any part of these Terms does not constitute a waiver of any rights.

15. Severability

15.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force.

16. Entire Agreement

16.1 These Terms, together with any Contracts, SOWs, and policies referenced, form the entire agreement between you and WorkLytics.

Acceptance of Terms

By using our website or engaging WorkLytics for Services, you confirm that you have read, understood, and agree to these Terms & Conditions.